> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.vshield.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I open a Discord Ticket?

# How do I open a Discord ticket?

To open a Discord ticket, follow the steps below:

1. If you are not currently a member of our Discord Server, please join by visiting [https://discord.gg/vshield](https://discord.gg/vshield)
2. Navigate to the #need-help channel and select the appropriate numbered option for your query (ticket options are shown below). A ticket will now be opened on your behalf. Then go to the newly created ticket channel and explain your query/concern. Please be patient and we will address your ticket as soon as our Support Team are next available.

![](https://storage.crisp.chat/users/helpdesk/website/4317d50ee3eac000/iiwthrr_zj50fr.png)

|| vShield Services can be found by visiting [https://vshield.pro](https://vshield.pro)