> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.vshield.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Where can I get support?

# Where can I get support? 

We offer many forms of support for customers for a variety of questions and issues. 

* Discord: Our main method of support is through our ticketing system on our Discord Server. You can join this server by visiting [discord.gg/vshield](discord.gg/vshield)
* Live Chat: We offer live chat support, which is available across our Website, and Control Panel. Please note, the Live Chat will only become available when a staff member is online
* Knowledgebase: We have a range of articles across many different categories which can be viewed at [https://vshield.crisp.help](https://vshield.crisp.help)
* Email: For business enquiries, we offer email support through the email [contact@vshield.pro](mailto:contact@vshield.pro). Please note, this email address is not attended to for non business enquiries. 

|| vShield Services can be found by visiting [https://vshield.pro](https://vshield.pro)