Articles on: General

Where can I get support?

Where can I get support?

We offer many forms of support for customers for a variety of questions and issues.

Discord: Our main method of support is through our ticketing system on our Discord Server. You can join this server by visiting
Live Chat: We offer live chat support, which is available across our Website, and Control Panel. Please note, the Live Chat will only become available when a staff member is online
Knowledgebase: We have a range of articles across many different categories which can be viewed at
Email: For business enquiries, we offer email support through the email Please note, this email address is not attended to for non business enquiries.

vShield Services can be found by visiting

Updated on: 03/09/2021

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